I am writing to you today to inform you that Saab City Framingham is closing, and its franchise is being moved to Long Cadillac-Hummer in Southborough. We are saddened to say goodbye to our colleagues and friends at 1800 Worcester Road, and hope that you?ll join me in wishing them the best. Indeed, some will remain within the Village Automotive Group, some of the staff will be moving to the Long facility, while others will leave to pursue other endeavors.
I would like to take this opportunity to thank all of our customers at Saab City. Since opening in 1997, Saab City always had a friendly and cordial atmosphere. Part of that atmosphere was due to the great staff, but certainly you, the loyal Saab customer, had much to do with it as well. Thus it is with reluctance that we close our doors. We hope that you will find satisfaction in the services and offerings as provided by the Long Automotive Group, which, like the Village Automotive Group, has a long and storied history.
Charles River Saab also stands ready to help any customers who would like to remain with the Village Automotive Group. Founded in 1957, Charles River Saab is the oldest Saab dealer in the Americas and it established the Framingham location in 1997. Note that if you have a problem with any repair done at Saab City, Charles River Saab will honor any repair warranty through February 28, 2008. Of course, any repair covered by any Saab warranty will be honored by Charles River Saab throughout the term of the Saab warranty.
Those of you who bought new cars at Saab City starting in October 2004, will be interested to know that our ?Why Buy Here? program?which includes a power-train warranty, free annual detailing and a $500 coupon towards repurchase?will be honored at Charles River Saab. Note that the maintenance requirement, which is necessary to maintain the power-train warranty, must now be performed at Charles River Saab to keep the coverage in effect.
I thank you for your patronage and wish you the very best.
Sincerely, Dan Leahy General Manager Charles River Saab