A parts reminder

FWIW, I have found that the lifetime warranty on parts is worth it. Before I converted my Jeep to fuel injection, the old ignition module would die every two or three years. I got three under warranty. This year I got two sets of brake pads and a front axle for my wife's acura also for free. Never an argument, never a question. I just put the part and reciept down on the counter, the guy goes and gets a new one. Done.

-David

While this is true, I find that many times the lifetime warranty parts are cheap junk. Sure its nice to get a free replacement but it gets real old changing them all the time - especially things like a front axle. I went through this exact thing with NAPA and alternators for my Saturn. Piece of crap's would die every few months. Sure, I could just get a new one and replace it, but I got awful sick and tired of crawling under there after about the third time. Now I generally buy the next model up, that often doesn't come with the lifetime warranty.

I don't get how they can find it financially beneficial to give you a lifetime warranty on a wear item such as brake pads; but I guess it's good for the consumer.

would die

reciept down

doesn't come with

As it was explained to me at a NAPA store, they aren't warranted to not wear out, they are warranted to not fail, i.e., crack. If you want to keep up on it, you have to get them before they have warn the pad off, but after they have cracked (if they do).

Ken (MI)

The business model is that they get the consumer to buy the cheap lifetime warranty part, and then the consumer forgets about the lifetime warranty by the time the part wears out. Since they keep offering lifetime warranties, there must be enough forgetful consumers out there.

John