Re: Saturn of Grand Rapids.
After taking my 2004 L300 Saturn into Saturn of GR for an oil change and tire rotation, I was told that my front craddle bushings were separating and had to be replaced
(after only 37,400 miles). I was told by the Service Advisor that this was a common occurrence, due to driving over bad roads. I have owned 3 other Saturns prior to this one and have never had to replace suspension bushings on any of them (over 100K miles on each car). The driving I do is 90% freeway/interstate; I don't drive over back country, washboard roads. The regular 36,000 mile Saturn warranty had just expired but the problem had to have started long before this and should have been fully covered under the 36K warranty. I was told I would have to pay the $100 deductible under my extended warranty, for which I paid about $1,500 to cover 100K miles. These people wouldn't consider absorbing the deductible themselves and I told them that this doesn't speak well for Saturn reliabilty and if a car starts falling apart after only 37K miles, I don't think I will buy another Saturn. My first 3 were pretty good cars but the later models are just plain junk, in my opinion and Saturn of GR isn't any better than most other U.S. car dealerships (liars and crooks). "Saturn...a different kind of car company." Yeah...right!
STEVE ALLEN
snipped-for-privacy@dcma.mil
Don't expect to receive any necessary information about your car from Saturn of Grand Rapids. The only thing I ever received from them were so-called "Great Offers" to buy another lemon from them!
snipped-for-privacy@yahoo.com