I just want to bitch.
We just took my wife's 1999 Forester in for its 30,000 mile service. (That's right, the car will be six years old next month and only has 30,000 miles on it. Talk about little old ladies... and take into account that the 30,000 miles include a trip from Virginia to Phoenix and Salt Lake City and back.)
The dealer reported that the license plate lights were burned out. They wanted $38 parts and labor to replace them. Two bulbs cost $2.68 and the labor was less than 15 minutes, not counting time for the trip to the parts store.