This is an example of the problems a dealership can get into.
A newer forester shelled a turbo, and for some reason the owner opted to have a private shop replace it. the turbo replacement turbo was bought from our shop. The other shop was informed about needing to clean out the oil filter screen in the turbo line (something Subaru itself has learned the hard way). But the tech couldn't find it so he didn't do it. The car was then shipped to our shop blowing smoke like crazy; the new turbo is now tore up. Subaru agreed that we would put another turbo on, providing we didn't see anything suspicious in the oil pan" Well, there is some funny metal parts in the pan. If we fixed it, our bet is the engine would be toast in under 6 months. As we didn't replace the turbo, we have no liability in the engine replacement cost, the customer doesn't want to buy it and I'm unsure of the independent' shops thought. Sales has offered her 10 grand for it, as our dealership would be responsible for the repair and resale. Anyway, that's life in the shop. Steve