My recent experience with Toyota shows that from the top to the bottom, the company has lost the zeal for quality which has made it famous.
I bought a brand new 2007 Camry; this car is positioned as a upscale sedan, yet it comes with a design defect such that there is a continuous periodic snapping noise from the console area. If you are playing a CD, it sounds like a scratch on the CD; if you are trying to enjoy the quiet smooth ride, it is as annoying as a dripping tap.
Toyota agree that the noise is there in all Camrys of that year, but to them it is acceptable and normal. I have escalated this from the shop floor, through the dealer management and all the way up to the management review committee at Toyota corporate.
The end result? Toyota don't care, and it is my problem if I cant enjoy my upscale sedan because of a design defect.
The company has gone from obsession with quality to arrogance.
Buyers of Toyota, and especially Camrys, beware. You are no longer getting what you used to get from this company.