We recently purchased a vehicle from Fred Anderson Toyota in Raleigh, NC. Sales process was ok, but the minute the transaction was over it was a nightmare. They had a you-bought-it, you-own-it, we'll-get-around-to-fixing-it-someday attitude. It took five trips to the dealership and two weeks to fix what should have been a minor delivery issue. They also managed to make it practically undriveable just in time to ruin our July 4th weekend/week plans. Their customer service manager did an excellent job of ignoring customer complaints, issues and problems.
I don't blame Toyota, but I'm uninspired to ever return to Fred Anderson for service.
What Toyota dealership do folks recommend as a reputable place to get your car serviced in the triangle? I've been considering Leith Toyota, Toyota of Henderson or Toyota of Burlington in that order. I've received suggestions of non-Toyota dealerships, but was curious which dealership has the best (at least decent) service.
Thanks