Some bad luck, which has a lesson learned...
Bought my C70 T5 convertible new in 2000, fine car, great to drive. Everything OK except for not properly closing front windows, driver side worse than passenger side. It was fixed under warranty a few times, but kept coming back after some months. The dealer also repaired it once after warranty expired. The last time he charged ~80E, I wasn't too happy about it, but didn't complain too loudly. I enjoyed the car! Recently I moved and mentioned the same problem - it was back again - to the new dealer. After investigation, he suggested a real fix. The steel cable to move the window up/down had now almost broken. But... he quoted some 900 E [1165$] (per window) of which 530 E [685$] (excl. tax) just for the window mechanism!! (I only need the cable, but this is not available separately, only the complete thing, including electric motor, nut, bolts, washers, bowden cables, everything...) As is clear, the reason for the problem is incorrect adjustment/repair (consistently) by the dealer in the past years, leading to the cable being damaged. If only it had been really solved under warranty...
- anyone has a similar experience?
- any support from Volvo itself?
W.