the morning of feb 18 (last wed), i dropped my car off at a local garage...for an inspection and to diagnose and repair a front end problem...(slipped in ice, with wheels turned to the left, hit a guardrail with my passenger side front tire, resulting toe-out on that wheel)
i've been using this garage for the past 3 years for inspections and an occasional repair that i don't want to tackle myself. i've never had an issue with this garage before..they charge reasonable prices and have provided fast service.
this time, i heard nothing from them the day i dropped it off. the next day, i called them to find out what was going on...the man who answered the phone said that they had looked at it, and it needs 'lots of work'..for inspection, and they couldn't find out what was wrong in the front end....i can handle all of the "lots of work" on my own, with the exception of the front end.
i asked them to please look at it again, so they can call me with an estimate...all of friday passed, and still no word from them. i called them saturday morning...they said that they are 'very busy' and will look at it as soon as possible.
at this point, they've had this car for 3 full days and one half day (sat)...and i have gotten no satisfaction.
any opinions on this matter??...could this front end/suspension problem really be that difficult to diagnose for a professional mechanic? thanks andy
thanks