My five year full service extended warranty expired last week on my '99 Grand Caravan ES. Today the air bag light went on and I lost my horn. I have a dealer appointment for 06/05.
The recall may not cover 99's. The part is the clockspring and maintains the electrical connection to steering wheel systems while it's turning. When it goes, you have no air bag, no horn and no cruise control (and whatever other system has controls on the steering wheel).
If Chrysler does not cover it be sure to file a defect report with the federal agency in charge of auto safety. This is how the earlier recall got started.
Thanks all for your response. Yes, it is the clockspring that is shot. The
1999's were not subject to recall per my dealer (only 96's to 98's.) I guess I have to hold on to my wallet when I bring it in on June 5th. Its tough driving without a horn and that air bag light on and off. Gotta get it fixed as I think I am ready for another car soon.
Unless you're going to reiterate that the clock spring is defective as he's already been told by several people, then what you would have to tell him is wrong.
Sorry - I fed the troll.
Bill Putney (to reply by e-mail, replace the last letter of the alphabet in my address with "x")
It should cost around $200 to repair. Mine went out on my '96 T&C LXi before the recall and I paid less than $190 to have it replaced. After I received the recall notice I sent Chrysler the documentation on the repair and they sent me a check for full reimbursement. If you are interested in finding out if there are any unperformed or incomplete recalls or customer satisfaction notifications on your vehicle go to
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click on "For Owners" on the top menu, enter the last 8 characters from your Vehicle Identification Number (VIN) and click go. If anything comes back, print the page (for your proof) and go to your dealer service department and ask them to do the same thing - then have them take care of it.
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