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Measuring Mercedes' Quality
> Posted by: Gail Edmondson on November 03
>
> So far so good. Since the Sept. 2005 launch of the S-Class, Mercedes has
> brought several new models to market with no bad news about quality or
> recalls. The company has been toiling to improve quality since 2003, when it
> plummeted to an ignoble position in the J.D. Power reliability survey, near
> the bottom of the industry ranking. Since then, the company has vastly
> increased testing of all kinds during development and production. As a
> result, electronic defects caught before the cars leave the factory are down
> 72% since 2002.