Hi - hope someone can shed some light.
New C3 late July - and I was getting a whistle
from my nearside front wheel. It's more
noticeable at slow speeds, turning or just after
the breaks were pressed.
That continued but progressed into a sort of
hissing sound when going over bumps. Sort
of like air escaping from something or other.
(not the tyre).
Now I get a great knocking sound when
driving over sizeable bumps - like speedbumps
(10 mph), or the sunken grid in the road.
All emanating from the nearside front.
It's just had it's first 1500 mile service and
no-one at the dealership mentioned anything.
Can anyone help?
I've recorded the squeaks and knocks on my
phone - I can upload them if you want to listen
but you need something that can play .amr files.
Real Player can do it but you need the latest
Thanks in advance
If it turns out that this is what's wrong - would you
know how long they'd need to have it in to fix
it, assuming they had the parts?
I really need to have a car while it's off the road
and I don't think they'll be forthcoming.
Mine had a front broken front coil spring then for quite a while after it
made strange sounds. At its first MOT it failed as a front wishbone had
snapped, thankfully under warrenty. So i advise you get it cheacked asap
Thanks Alan, hopefully i've caught this early.
I'll ask them to check both.
It's going in Monday and I have a loan car
organised but it won't get checked until
Thursday. I'll post my findings here.
Well we're not off to a good start.
I took it in at half 8 and went out with a mechanic.
He said he needs to find out what causing the knocking.
I then sat around for over an hour for the sales mgr to
come in as he was the one who supposedly arranged
a loan car for me.
The nice lady on the reception desk said she needed
my insurance certificate and then to my amazement
started to put the loan Saxo on my insurance. The
insurance company said this would cost me £8.
I thought this was scandalous but I didn't make any
fuss as I was happy to have a car.
The car was brought to the front and it was a bit like
the scene in 'The Mask' which starred Jim Carey,
"bring round the loaner" - it was a bog standard Saxo.
I thought I'd accept it as I had no choice - but when I
got in, the interior was disgustingly filthy. Dirt - Dust -
Hair - Cigarette ash - I went round the block in it after
stalling it a few times because of the dodgy clutch and
took it back. I was very upset.
I walked back into reception and put the key in front
of the lady who did my paperwork and told her I'd
rather get the bus and I was very upset.
That was 3 hours ago and not one person has bothered
to ring me to find out why.
The saga will no doubt continue....
So they've had it all Monday.
I rang on Tuesday and they said there is a problem
with the suspension and they're waiting on parts.
They rang me on Wednesday and said they've
replaced a strut and mounting and a drop link,
(whatever they are) and it's still knocking over
I've managed to get my phone recording to mp3
There is a little background noise too (18sec)
It features the squeak which incidentally they're
not interested in one iota and right at the end of
the clip, you here the knock as I drive over a
The squeak only comes out to play when it
is dry for some reason - I think when it's humid,
the moisture must sufficiently lubricate the area
rubbing for it not to sound. Although mechanics
have heard my recording, they insist that it's the
brakes and there's nothing you can do about it.
When I bought the car, I looked at the features;
Follow me home lights,
Nowhere can I find the feature of squeaky brakes!
They did give me the option of taking it home,
still with the knock and no doubt the squeak,
until a courtesy car was available (19th Oct).
And again, I'd have to pay for the insurance!
What's going on here?
You park up at night in your driveway, take your key out,
then flash your lights - they stay on for a minute while
you find your house key and go in.
Anyway - they dealer said my car might be ready
on Monday and he still couldn't tell me what was
going on as the person dealing had gone home.
That will make it 8 days they would have had it.
Monday has come and gone!
8 days later and they've replaced this and that
and the problem has got worse!
They're keeping hold of it for another week and
they're liasing with Citroen now in order to find
out what is actually wrong. They've admitted they
The service manager doesn't know what to suggest!
Anybody in the industry? What would you suggest?
I'd like a new car - mine only had 1500 miles on it
before all this.
Okay, I got my car back on the 12th day of them having
it. It was a wishbone after all that. I driven it back from
the showroom - no petrol in it - dirty scuffs inside - sweet
wrapper - little body dint on one of the rear doors - and
the knocking had gone - until I got to my road where there
are speed bumps. On some of them, a quieter sort of clicking
sound this time - dear me. Surely a car can be designed to
handle speed bumps!
Don't buy C3's anyone.
It's going back in next Friday because you can still see the
sponge on the drivers seat.
The whistle - it's still there when driving at slow speeds but
it's not as loud. Yet to make my mind up on that one.
i find it difficult to belive that someone who has spent hard earned cash
will put up with such poor service.
If you dont take this further then your a mug. You also mae it worse for
others as garages will take the piss even more out of people!
DO NOT GET WALKED OVER!
gurgled happily, sounding much like they were
You're right in one sense but I believe that you have to give
them a chance first. It's about being reasonable. I think now,
the time for being reasonable is over.
The knock has come back clear as day now less than one
week after they said they have fixed it.
Do you have any suggestions?
My suggestion is as above
If you have a young family take them with you
go to the dealers
sit down in front of the manager
deman a new car
dont go until he sorts it out. Also contact Citroen HO in Slough immediately
and start complaining....
You may not get a new car, but your problems will be fixed and you wil get
things thrown in to make you happier
We did it, had problems with our brand new C8, stuff you would not expect
for a 20k car, and we kicked off....now the car is a dream..
One failed on mine a week ago. The dealer replaced it with commendable
speed (and a new spring) but now the car "creaks" when going over
bumps at low speed, or when I put my weight on the front.
This mind left deliberately blank.
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