I actuall did find a reference in a Dodge forum, with a link to the manual
The only problem I have with Alldata is the way it is used. I brought a
car to a place for a timing belt and a water pump. The belt drives the
water pump, so when you remove the belt, the pump is right there, right?
OK, so then "Flat Rate" comes into play: They have to remove the covers,
idlers, etc to get the belt out. The water pump is three more bolts. The
were going to charge me the price, according to Alldata's "Flat Rate" to
change the timing belt, and THEN charge me Alldata's "Flat rate" to remove
the water pump, which means charging me for the removal and reinsatllation
of the timing belt ALL OVER AGAIN!!! Pay for labor you're doing once,
twice? No thanks.
You can't blame Alldata for that. That's the individual shop's policy
to strictly observe flat rate contrary to common sense and ethics.
Otherwise, on a given procedure, alldata would have to come up with a
list of all permutations of job combinations. There has to be some
place for the shop's discretion and common sense in adjusting things
accordingly. Those that use flat rate as an excuse to commit fraud
(possibly not legal fraud, but certainly ethical fraud) are ones that I
would choose not to do business with.
(To reply by e-mail, replace the last letter of the alphabet in my
Don't know about Alldata, but Mitchell on Demand - the other one I
was trying to think of, there ARE combination charges listed.
As there are on most factory flat rate manuals.
But the guy reading the manual still needs to have (and use) a brain.
On Mon, 12 Apr 2010 05:49:41 -0400, Bill Putney wrote:
And I don't! I took it to an hourly shop that charged me $180, including
the belt and the pump!
Problem with that is, if they run itno a problem you pay the hourly rate.
The best ones are the ones that do the flat rate for the one most
expensive job. If it runs over, it's on them. If it goes stunningly well,
they make out.
Every garage I have ever used for major repairs, always assumed a water
pump swapout was part of a timing belt change, and quoted it that way.
Not many people keep a car long enough for a timing belt change, and
those that do usually know why they should be changed at the same time.
I would go to a boneyard, and cut your own connector from a 91-95 and
match up the wires. Most yards are have a good selection of these vans
(T&C, Voyager and Caravan) get it before they crush them.
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