2003 Ram 1500 QC 4x4. I bought the truck new in May of '03, and had to take it in under warranty in January of '05 to get the mode door replaced at 10Kmiles. The door broke and would only blow out the floor vents, nothing for defrost. I just got the truck back from the dealer this evening to have the same repair done again, at 21k miles. This time they told me they replaced the mode door and mode door housing, as they were both broken. They gave me a "one time customer satisfaction" repair, and only charged me 50%. Cost me $250. I told them I couldn't be coming in every 2 years, (or 10,000 miles), to get this POS door replaced. Having to pull the refer charge, draining coolant, pulling the dash to change a piece of plastic is BS. Why isn't the door made of steel? Anyone have similar problems?