Having bought a used Fiat Idea a month or so ago, we are entitled to the remainder of the warranty and AA cover - the dealer have supposedly arranged this for us, but we haven't received any notification that this has gone through.
Should we not have received a card for the AA and a welcome pack from Fiat?
Anyone able to help?
Thanks.
I didn't - the aa cover is a corporate one for fiat UK rather than for you personally, there is a number to ring and that's it. I only had to call them out once (garage did not tighten the battery connections) and I range the number gave them my car reg and they sent someone out.
I didn't receive any paperwork from fiat at all, I only had to claim under my warranty once - when the jack broke. They obviously have a record of the car and the warranty transfer must be done when you use it.
Mike
I had a look back to my previous car, also a Fiat, and they sent out a welcome letter, with the expiry date for the warranty, a brochure to convince me to buy the 5 year extended warranty, and a card for the AA cover to stick in the window, with the car details and expiry date.
In the manual for the new car, I have a card holder for the windscreen, but no card, and no contact number if I do need the AA cover. So I figured they should send out a card. I'll need to have another look, and see what else I can find out.
Thanks for the reply though Mike.
Like you I got no information from my dealer when I bought my Punto a few months back, apart from a verbal explanation that the car was covered by the AA. My father bought an identical Punto from another dealer and he got a card with the AA details on it! Both of these cars were typical ex-fleet cars, a few months old. As I have Green Flag cover anyway I have not bothered, but I will be going to the dealer my father used for any more Fiats I might buy, so I suggest voting with your feet to anyone considering buying a used Fiat from a dealer, and ask what you get before you part with your money.
David.
I'd actually forgotten about the AA cover, until we picked up the car=20 and I was going through the documentation. The AA cover for our car is=20 supposed to last 3 years, and with equivalent paid for AA cover costing=20 about =A316 a month, the remaining two years (nearly) is worth while=20 getting - I'm pursuing it elsewhere.
Another thing I noticed when looking this up is that from 1st January=20
2005, Fiat dropped it to 1 year AA cover - however, our vehicles was=20 registered in December 2004, so should have 3 years.--=20 AG
Remove removes from address to remove anti-spam measures.
----------------------------------------------------------------------- Alan Gauton E-Mail agauton @ postmaster.co.uk
Never for me the lowered banner, never the last endeavour!=20 =09=09=09=09=09 (Damon Hill - 16th June 1999)
MotorsForum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.