Need new steering rack @40000 miles

Nov 24, 2004 1 Replies

I have a 2002 Windstar with a 3.8L. At 64000 km (40000 Miles I believe) just 4000 km over my warranty, the steering rack needs to be replaced according to the dealer. (We had the 3 yr/60000km warranty which we reached in just over 2 yrs).



Well, they are giving me a warranty adjustment and I only have to pay 25% of the cost because we are over warranty and Ford is covering the rest. I guess I'm "lucky"????



First of all, does that seem out of the ordinary for a steering rack to go this early and......am I "lucky" that I am being charged this way?



I am aware that most things go wrong as soon as the warranty ends because that seems to be the way it is. Still, I'm pissed.



Thanks


bones opined in news: snipped-for-privacy@enews2.newsguy.com:

yes and yes...

but it points to there being a "known problem", but dont see it here:

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