My father (a 77 year old) has a 2004 Escape that when locked using the
remote control, cannot be unlocked and started using any keys he has -
although he can unlock then doors. The only way he can start the vehicle is
if the remote is used to open the door locks.
When he asked the dealer about it he was told "that's the way it is" and
that if the remote was lost or malfunctioning he would "just disable the
remote" - I don't know what that means but I'm sure it's not trivial for a
77 year old who is in a jam.
My reading of the manual suggests that there is a problem with the
programming setup on the keys he has. Should there not be at least one key
that can start the vehicle after the Securilock system has been activated
from the remote?