I have a 2002 Windstar with 3yr/60000km warranty. I now have 57000km. (We
live far from work). I have a concern with the rear window not opening on
one occasion and I brought it to the attention of the dealer. What I was
hoping was that they would make note of it and when the warranty expired if
something went wrong with it again I could tell them that I brought it up
while under warranty. Well, they didn't make note of it and they said that
they will change the motor now even though it still works. The window only
stopped working for about a couple of minutes and hasn't happened again. I
didn't want to change the motor now because once you take something apart it
usually rattles somewhere and is never the same again.
Should I let them change motor before warranty expires or is it possible to
make note of it now and change it later if and when it completely stops
functioning? Do you think they would honor the warranty after it expired if
I complained before warranty ran out?