Hi all
I am in the need of some advice of what to do next. Let me fill you in on my problem:
I had a ford focus which was involved in an accident, the person who caused the damage was never found, hence claimed from my insurance. Took the car to a FORD accident repair centre for repair. You would have thought that a Ford Garage would be able to do the job properly - well they resprayed my car a total of 15 times. Problem been that paint would fall off the car after each respray (longest time it lasted was 48hrs), workmanship was very poor and rust started to develop in the wheel arch and boot where they had been working on the car.
Anyway finally got the car replaced with a new Ford Focus (garage said they did me a great deal with taking the car they bodged as pert exch.!!). Got the new car and there was a hole in the drivers seat, paint chip on the rear drivers side door and some trim loose. Anyway garage corrected these and now the car has developed a leak in the passenger footwell. Yep it appears it is the pollen filter problem. Anyway car went back back they were supposed to have fixed the problem. Rained the next day following their fix and water leaking again. They have had the car back (2nd time) and have informed me that the problem is now sorted as they have water tested the car. So I collect the car - drive it home and guess what - area in the footwell around where looks like is the foot heater vent is soddened - wet through.
What can anybody tell me can I do. I have written to watch dog, talked to FORD customer services (as if they care) and now I am at as loose end.
Before I go back to the garage in a blazing rage and totally loosing it with Staff has anyone got any advice they could give me.
The car cost me alot of money and I cannot afford to trade again - plus this car is only 2 months old. I have a photo record of all the problems both from my old car and the new car.
Any help will be much appreciated.
Thanks in Advance
Nick