I had a horrible experience buying tires from Pep Boys. They are liars and cheaters. I purchased four tires at $50 each and the salesman proceeds to tell me the total will be close to $400! Obviously, I was flabbergasted and asked why so high. Then he breaks down the price, quickly glossing over $20 per tire "insurance" and $11 per tire Life-time balancing, both OPTIONAL.
It upsets me that he purposefully didn't ask if I wanted them. Highly unethical and probably illegal. Wouldn't surprise me if others just accepted the total and didn't make a fuss like I did. Plus paid another $8 for new stem plugs but they just used the old ones from my old tires! I also asked them to save one of the tires because it was relatively new and wanted to keep it as emergency, but they threw it away!
Good thing I took all the quarters out of the coin box, or they probably would've taken those too!
Anyone else experience similar? Did you report them and where?