Had an interesting experience with DC's customer service recently. The head gasket on my wife's 98 Neon was starting to go south, so I brought it in to the dealership (I *hate* working on that Neon). ~$1052 later and it was good as new. Anyway, turns out that this is a common problem with the pre '99 Neons, and they have an improved design now that doesn't fail (sounds like the pre '00 exhaust manifold on the TJ's don't it? hehehe). Anyway, called DC's customer care line, and they are reimbursing us $800 of the total cost. Just figured it was fair to relate a good customer service experience from DC since we mostly only hear about the bad ones.
Dave
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