I had a breakdown in the desert last weekend, and got some really outstanding support from Rubicon Express. They really went out of their way to help.
The problem was my YJ's U-bolts. I hadn't checked them in a long time, and they were loose. Things got a bit "squirrely" coming down a steep hill. At the bottom, I discovered the axle skewed, the centering pins sheared, and an angle wedge was missing. I'm really glad it happened on the dirt and not on the freeway.
Knowing it would be next to impossible to find lift parts locally, I called Rubicon Express and ordered new ones. Here I am, out in the middle of the desert, and by some minor miracle my cell phone is working. This was 3:00 in the afternoon. I explained my situation, and RE got the parts out by overnight mail. The parts arrived 10:00 AM. By noon, I was back on the trail.
This was truly exceptional. The RE people went out of their way to get me going again. I'll stop short of turning this message into an advertisement, but I want to give credit where it is due. I am very, very pleased.
Thanks, John Morris Menlo Park, CA