Richard, Did you ever get a response from your friend regarding the 4 wheel parts charges?
----------------------------------------------------------------------------
---------------
Irvine.
>
> It's happened to me more than once.
>
> Four Wheel Parts Performance
> 8797 Irvine Center Dr # L, Irvine, CA 92618
> Phone: (949) 788-0090
>
> I would like to hear his response.
>
> Bill
>
>
> > Bill,
> > Where did this happen? I have a friend who is a manager of a Four Wheel
> > Parts store and I've never heard of such a thing..
> > > I, yesterday, ordered some shims to adjust my pinion angle to hopefully
> > rid
> > > myself of this driveshaft vibration. When I talked to the sales guy on
> > the
> > > phone he told me the price would be 11.00 plus tax. When I got there > > today
> > > it was something like 18.00 total.
> > >
> > > Here's the break down.
> > >
> > > 10.99 for the shims
> > > 2.00 for a delivery fee (a local parts truck delivered the part to them)
> > > 3.50 for a Fuel Service Fee? (can't remember the term now but it's to > > cover
> > > the fuel the truck used to deliver the part)
> > >
> > > Sheesh. What the He77 is this?
> > >
> > > So I protested the additional charges and so the sales guy took them > off.
> > > So I asked the guy, is this an Optional fee or what? He said it helps > > them
> > > out so I guess they do this for every transaction and if you don't > protest
> > > you will pay.
> > >
> > > In addition, when you make an order over the phone, they put half the > > sales
> > > charge on your credit card. Then when you get to the store they charge
> > the
> > > remaining fee to your credit card so you get two receipts for one
> > > transaction (I had this happen on another purchase).
> > >
> > > This time I requested not to use my credit card to secure an order and > > they
> > > agreed. Probably because of the small cost of the part.
> > >
> > > Anyway, just wanted to let anyone else who might be doing business with
> > them
> > > know. Might help in their purchase.
> > >
> > > Bill