At least I think so.
I was happily parked (or at least Marge was), when a little old lady in a Fiat Punto decided she didn't like its shape (the Punto's, I mean), and used Marge's o/s rear corner to do a bit of that Peugeot-elephant-advert stuff to hers.
So now we have "England: nil Punto." Or at least one less, since, once the damage to its A pillar, B pillar, C pillar, wing, both doors and rear quarter is accounted for, I think it's not economic, etc.
But that still left a nasty crease in Marge's back quarter panel, a missing light, and 'light protector' which, although it gave of its very self, died in vain, as a new indicator is needed, oh and a rear door that doesn't fit too well any more (but I think it's just the hinges out of alignment). It looks, well, a bit remodelled, but the crossmember I'm supposed to be replacing (yes, I know Richard, but I was only paid this week after six months!), is actually straight (but there's no ally on top of it!).
So my question is this: Marge has long been a teenager, and is not in the finest fettle at the moment, although she's definitely roadworthy and MOTed. I don't want to rip anyone off, but OTOH I do want her put straight, and I do NOT want my NCB messed with.
So can anyone share any similar experiences - how they got on with insurers, 'engineers' etc.? Is there anything I ought to be doing/saying to make sure she actually gets mended, rather than written off or whatever? The other insurer is Provident BTW, mine is NFU Mutual.
Any thoughts appreciated, but bear in mind I'm trying to be absolutely straight (but firm) about this with t'other party's insurers.
Many thanks.
Simonm.