My first oil service at Lexus of Louisville, KY went like this. Car was pulled into the service area on time and all proceeded normally. Car was finished on time and I proceeded to the parking area to move along. First I noticed a smudge of grease or oil on the door handle and wiped it off. Next, a smudge of oil or grease on the inside door handle and wiped that off. Took it home and the next morning noticed an oil puddle on the garage floor. Wiped that up. Noticed a DING in the rear door which was definitely done at Lexus of Louisville, KY. Looked under the hood and oil was dripping off the block onto the floor. Apparently, when the filter was taken off the guy didn't try to wipe the oil off the block and it dripped until the oil was gone. Now, that little fiasco cost $39.95 plus tax. If you are thinking about Lexus of Louisville, KY to service your car then you might wanna look elsewhere. I'm just not going back until, they give me a free service and show me they know how to do it right.. Their service is no better or probably worse than the average corner service station. One good thing. The CD player was turned wide-open and blaring when I got back into the car and they didn't fiddle with my seat either.
Bugsy.