A guy I know is having trouble .
First the back door wouldnt lock - so he got a new solenoid and according to him it clicks on and off the same as the old one .
Not quite sure what he did - but when he closed the door - it jammed shut and wont open .
Hes tried both solenoids and it makes no difference .
What he did mention was he thinks a small plastic ball joint (his description) has popped out of somewhere .
The child lock isnt on & the other 3 doors work fine .
He says the panel is still off & havent see it myself so I cant give more details about it .
So , Can he get the door open himself or is this a garage job .