Cunning stunts

krak · 2011-04-21T16:54:14+00:00

So I asked the VW garage to quote for respraying the two front wings, bonnet and part of the roof between the windscreen and the sunroof. I also asked them to do one of these instant fix resin jobs on the windscreen to repair two chips that stones had made. The guy pointed out that the whole windscreen has multiple tiny chips that made it glint in strong sunlight. I couldn't see this and pointed that, anyway, as the car was only 20,000 kms old then presumably a new windscreen would very quickly suffer in the same way. So why should I buy a new one (my expense) as opposed to a chip repair (insurers expense).Later the accident assessor turned up to look at the paint scratches. I asked for his opinion re the windscreen. "Well," he said, "they want you to buy a new windscreen because they have to take it out to do the paint job, and with those two stone chips chances are they will break the screen as they take it out. That means they have to pay for a new one. Which is why they suggested you buy one."Talk about cunning stunts!

Apr 21, 2011 25 Replies

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Gordon H 15 years ago

Ouch!

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Marzipam 15 years ago

It was after all *you* who mentioned damage not the poor sod getting lumbered who you are trying to stitch up for a free windscreen.

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Marzipam 15 years ago

You are talking about outright fraud by the sounds of it.

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Mike Tomlinson 15 years ago

In article , krak writes

Ouch.

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D A Stocks 15 years ago

Get the chip repair done before taking the car to the paint shop?

-- DAS

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krak 15 years ago

Clear thinking. It is probably not at all necessary as I trust the workshop. But it adds clarity, and not only to the windscreen. :-))

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