Cunning stunts

Apr 21, 2011 25 Replies

So I asked the VW garage to quote for respraying the two front wings, bonnet and part of the roof between the windscreen and the sunroof. I also asked them to do one of these instant fix resin jobs on the windscreen to repair two chips that stones had made. The guy pointed out that the whole windscreen has multiple tiny chips that made it glint in strong sunlight. I couldn't see this and pointed that, anyway, as the car was only 20,000 kms old then presumably a new windscreen would very quickly suffer in the same way. So why should I buy a new one (my expense) as opposed to a chip repair (insurers expense).



Later the accident assessor turned up to look at the paint scratches. I asked for his opinion re the windscreen. "Well," he said, "they want you to buy a new windscreen because they have to take it out to do the paint job, and with those two stone chips chances are they will break the screen as they take it out. That means they have to pay for a new one. Which is why they suggested you buy one."



Talk about cunning stunts!



krak gurgled happily, sounding much like they were saying:

No, they won't. They might remove the trim around the edge, but they won't remove the bonded glass itself.

Why should they pay for your dodgy old car? They are running a business not a charity.

I beg to differ, they intend to remove the glass before respraying the roof. One of the scratches is only a centimetre or two from the top of the windscreen and there isn't any trim, the roof begins where the glass ends. They also remove the wings before they respray them, something I wouldn't have thought necessary.

Dodgy old car? Less than a year old VW MkVI GTI? Dodgy? They are charging somewhat more than 2,000 GBPs for the paint job so I guess they are not a charity.

I was asking why you are complaining that a part that is already damaged and might well fall apart if removed for other work should be replaced by the garage free of charge.

Its probably a lot easier and quicker than masking everything up

Wing off

Dip to strip off paint or paper down depending on requirements

respray bolt back on polish

remove cash from customer

The part is only very slightly damaged. It does not need replacing. It has two very tiny pits caused by small stones hitting it at speed. It can be repaired simply, quickly, invisibly and cheaply. However, removing the windscreen in order to do the paint job could end up with a clumsy mechanic breaking the windscreen. So who should pay for that?

I must disagree with that, a repair shop can easy cover themselves by stating that the screen will have to be removed to paint the repairs. Breakage may occur because of the chips and then should it break, be covered by the insurance company.

What you have mentioned in the repair, frontlights don't usually get removed.

FFS! a whole car respray at a specialist is less than that you mong.

Not if you want a good job done.

Covered, of course, by *their* insurance company.

Not here. Radiator grill, headlights, sun-roof, roof antennae, front wheels, all come off. As in all cases of "decoration" it is the preparartory work that takes the time.

You want a good job done yet will patch up a broken windscreen?

I have been pondering about the damage... Was it caused by rolling the car? ;-)

No, it was caused by a small child removing a foot of snow from the car with a metal snow shovel. What to say?

Who said the windscreen was broken? The "damage" is less than two millimetres across. You have to search to find it.

So shall I post the estimate for you to read yourself? How come that things that you don't understand have to simply be untrue? Christ, we are talking about a paint job, not the sinking of the Titanic!

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