Being in the trade, or at least until retiring recently, I've never used the place because anything I needed for my own cars arrived in a van from trade suppliers. I guess I've been spoiled compared to what Joe public has to pay for car parts. However as most of my trade contacts are no longer used I popped into Halfords the other day to get a rear wiper blade for the Focus. I was expecting 3 or 4 quid and walked out again without buying one when they wanted £8 for a bit of rubber.
Looking online I can buy for £3.50 per blade plus £2.25 postage from wiperblades.co.uk which if I get a full set for when the front ones need replacing too will save me about 50% of the Halfords price without the inconvenience of leaving the house.
It looks to me like Halfords have had their day. The cost of keeping huge high street stores open staffed by expensive minions must surely no longer be cost effective now that the interwebs are accounting for such a high proportion of people's purchases and in general seem to match trade prices on most things.
Where does Joe public, or those on here at least, buy their car parts now? Interwebs or stores still?