I had a van drive into the side of me before Christmas, which has written off my lovely old Golf GTI (economically). The 3rd party insurers have not argued since it was obviously the other driver's fault.
Anyway, when I informed my insurers, I said that I wouldn't need a hire car, as I would put my other car back on the road until this was sorted. This cost £120 (exhaust repair and MOT) which I did since I assumed this was the fairest thing to do, being cheaper than having a hire car for ages. In addition, my Golf is only worth about £750 so I wouldn't get a hire car for long before it cost more than my car is worth, at which point I believe they stop paying for it.
I rang my insurers today, who said the 3rd party insurers would pay out on my Golf but nothing more. If I had used a hire car they would have chased that, but as it is I have spent money putting my other car back on the road to save them the hire car cost, and will now have no recompense for it. I realise that they would argue that I now have another car on the road, which I didn't before, but it seems a little ridiculous that I try to do them a favour and end up losing out.
Does anyone know whether this is right, or can I claim part of my costs back - the car back on the road is worth virtually nothing so I'm hardly quids in! Serves me right for not claiming for injury/stress - that would have covered my costs!!
Thanks for your comments!