Help/advice needed.
>
> Vehicle taken to body repair shop, as instructed by Insurance Company, to
> repairdent in the side. Driven there on 23rd May. Working fine.
>
> On following Friday was told car ready or collection. A few minutes later
> was phoned again with message "Your clutch has gone!"
>
> When I wnt to inspect they said clutch must have been faulty when I > brought
> the car in -untrue, it was working , with no evidence of any fault -
> slip/squeal/untoward noises etc.
>
> I pointed out that, from the available evidence, this appeared to be > clutch
> damage, not wear - the clutchplate disintegrating due to actual excess
> forces acting upon it - th sort of thing that happens when boy racers zoom
> off from lights with wheels spinning/tyres smoking etc. I predicted that > if
> they dismantled the clutch, they would find the clutchplate to be in > pieces.
>
> They have now taken the clutch out of the car, and, as foretold, the plate
> is in two separate bits. The story now is that they accept that this > damage
> occurred during the time that the vehicle was in their possession, but say
> that it must have been failing for some time, and it is just bad luck that
> it went while in their hands.
>
> Can anyone ofer advice on the legal position and suggest what remedies may
> be available, and how to proceed.
Could the garage do enough damage to the clutch to totally destroy it in the time they had it? Probably not unless they *really* tried hard.