Service

It's definately fixed then ? ;-)

Sorry I should have said the "cost" figures were fixed prices including parts & labour for each item.

Total was £257 (half of this was parts)- which is of course what it should have been (i.e. total cost of fixing the real faults), I was pleasantly surprised that I didn't have to argue the toss!

Hartwell's Norwich by the way if anyone wants to know.

Biggles

Cheap!

Though we could have told you it was more likely the AMM at fault than the O2 sensor before you took the car in..

Tim..

" Tim \(Remove NOSPAM." wrote in news:ctar2j$o7d$ snipped-for-privacy@hercules.btinternet.com:

I wonder what the trouble code was? I bet they didn't bother to read it? Should they not have 'scoped the lambda sensor to see what it was doing before replacing it? Anyway they must like you, 257quid is cheap, considering you got a OE Lambda AND Mass Air Flow meter for that! Trade lists the flow meter at least 95.30 with lambda I would guess 70quid from Vx, with VAT, parts profit, and a couple of hours main dealer labour as well I would think you would be paying 400+!

Will

Fault code listed on first invoice was "PO170 Not Present". Same code on second invoice but then it also said "Fitted New O2 Sensor 1" so I guess they didn't bother to update the labour description.

I think they may have taken the new O2 sensor off after realising that the fault lay elsewhere, in which case they must have kept the old one......for two days......sounds unlikely?

I was impressed they voluntarily refunded the charge for the O2 sensor & labour. Shows my lack of confidence in main dealers I suppose.

Biggles