IN CASE OF AN EMERGENCY

- Lower the vehicle completely and tighten the wheel nuts.
Turn the jack handle counterclockwise to lower the vehicle.
Use only the wheel nut wrench to tighten the nuts. Do not use other tools or any additional leverage other than your hands, such as a hammer, pipe or your foot. Make sure the wrench is securely engaged over the nut.
Tighten each nut a little at a time in the order shown. Repeat the process until all the nuts are tight.
CAUTION
- When lowering the vehicle, make sure all portions of your body and all other persons around will not be injured as the vehicle is lowered to the ground.
- Have the wheel nuts tightened with torque wrench to 103 N·m (10.5 kgf·m, 76 ft·lbf.), as soon as possible after changing wheels. Otherwise, the nuts may loosen and the wheels may fall off, which could cause a serious accident.
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- After changing the wheel, check the air pressure of the replaced tire. Stow all the tools, jack and flat tire securely. Load the flat tire in the trunk with the retractable hardtop closed.
If the pressure of the replaced tire is low, drive slowly to the nearest service station and fill to the correct pressure.
Do not forget to reinstall the tire valve cap as dirt and moisture could get into the valve core and possibly cause air leakage. If the cap is missing, put a new one on as soon as possible.
This is the same procedure for changing or rotating your tires.
CAUTION Before driving, make sure all the tools, jack and flat tire are securely in place in their storage location to reduce the possibility of personal injury during a collision or sudden braking.
IF YOUR VEHICLE BECOMES STUCK
If your vehicle becomes stuck in snow, mud, sand, etc. then you may attempt to rock the vehicle free by moving it forward and backward.
Turn off the traction control system to become unstuck to allow the tires to spin enough to remove the vehicle from the obstruction. (For details, see "Vehicle stability control system" on page 210.)
CAUTION Do not attempt to rock the vehicle free by moving it forward and backward if people or objects are anywhere near the vehicle. During the rocking operation the vehicle may suddenly move forward or backward as it becomes unstuck, causing injury or damage to nearby people or objects.
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NOTICE
If you rock your vehicle, observe the following precautions to prevent damage to the transmission and other parts.
- Do not depress the accelerator pedal while shifting the selector lever or before the transmission is completely shifted to forward or reverse gear.
- Do not race the engine and avoid spinning the wheels.
- If your vehicle remains stuck after rocking the vehicle several times, consider other ways such as towing.
IF YOUR VEHICLE NEEDS TO BE TOWED
If towing is necessary, we recommend you to have it done by your Lexus dealer or a commercial tow truck service. In consultation with them, have your vehicle towed using either (a) or (b).
(a) Towing with a wheel lift type truck
(b) Using a flat bed truck
(c) Never tow with a sling type truck
Only when you cannot receive a towing service from a Lexus dealer or commercial tow truck service, tow your vehicle carefully in accordance with the instructions given in "(d) Emergency towing" on page 254.
Proper equipment will help ensure that your vehicle is not damaged while being towed. Commercial operators are generally aware of the state/provincial and local laws pertaining to towing.
Your vehicle can be damaged if it is towed incorrectly. Although most operators know the correct procedure, it is possible to make a mistake. To avoid damage to your vehicle, make sure the following precautions are observed. If necessary, show this page to the tow truck driver.
TOWING PRECAUTIONS:
Use a safety chain system for all towing, and abide by the state/provincial and local laws. The wheels and axle on the ground must be in good condition. If they are damaged, use a towing dolly.
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(a) Towing with a wheel lift type truck • From front

Use a towing dolly under the rear wheels.
NOTICE
Never tow a vehicle with an automatic transmission from the front with rear wheels on the ground, as this may cause serious damage to the transmission.
• From rear

Place the ignition switch in the "ACC" position.
NOTICE
• Do not tow with the key removed or in the "LOCK" position, as the steering lock mechanism is not strong enough to hold the front wheels straight. • When lifting wheels, take care to ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Otherwise, the bumper and/or underbody of the towed vehicle will be damaged during towing.
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(b) Using a flat bed truck
40SA44
• Tie down points
40SA45
40SA39
If your Lexus is transported by a flat bed, it should be tied down at locations A and B as shown above.
40BA40a
►Rear emergency towing eyelets
NOTICE Do not use the rear emergency towing eyelets.
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● Tie down angle
(c) Towing with a sling type truck

If you use chains or wires to tie down your vehicle, the angles shaded black must be at 45°.

NOTICE Do not tow with a sling type truck, either from the front or rear. This may cause body damage.
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(d) Emergency towing

If towing is necessary, we recommend you to have it done by your Lexus dealer or a commercial tow truck service.
If towing service is not available in an emergency, your vehicle may be temporarily towed by a cable or chain secured to the emergency towing eyelet. Use extreme caution when towing the vehicle.
To install the rear towing eyelet, see "Installing rear towing eyelet" on page 255.
NOTICE Only use specified towing eyelet; otherwise your vehicle may be damaged.
A driver must be in the vehicle to steer it and operate the brakes.
Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, drive train, steering and brakes must all be in good condition.
CAUTION Use extreme caution when towing the vehicle. Avoid sudden starts or erratic driving maneuvers which would place excessive stress on the emergency towing eyelet and towing cable or chain. The eyelet and towing cable or chain may break and cause serious injury or damage.
NOTICE Use only a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chain to the towing eyelet provided.
Before towing, release the parking brake and put the transmission in "N". The ignition switch must be in "ACC" (engine off) or "ON" (engine running).
CAUTION If the engine is not running, the power assist for the brakes and steering will not work so steering and braking will be much harder than usual.
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(e) Installing rear towing eyelet

- Remove the rear towing eyelet cover on the rear bumper using a flat-bladed screwdriver. To protect the bodywork, place a piece of rag over the cover.

- Use the rear towing eyelet in the trunk. Secure it to the hole on the bumper by turning clockwise. (For the eyelet location, see page 243.)

- Tighten the rear towing eyelet securely by a wheel nut wrench.
CAUTION When installing the eyelet on the vehicle, be sure to tighten the rear eyelet securely. If the eyelet is loose, it may come off when being towed and result in death or serious injury.
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IF THE RETRACTABLE HARDTOP DOES NOT CLOSE
If the retractable hardtop does not close, check to see that the trunk lid and trunk lid opener main switch are set properly in accordance with the conditions for retractable hardtop activation shown on page 81. Although these requirements are met, if the retractable hardtop does not close, close it manually following the procedure below.
Some procedures require 2 skilled people having strength. If they are not confident in strength and if there is no other person, besides you, to perform the work, have your Lexus inspected at Lexus dealer as soon as possible. In other procedures, you may be injured by performing them with bare hands. In that case, wear gloves or use a piece of rag for protection.
NOTICE The radio antenna should be lowered to avoid damage during this procedure.
INFORMATION Some procedures require 2 people. They should stand on each side of the rear of the vehicle and work in unison.
CAUTION
- Stop your vehicle in a safe and level place.
- Apply the parking brake and put the selector lever in the "P" position.
- Do not perform the work if anyone is in the vehicle.
- Do not perform the work where the wind is blowing harder.
- Leave the ignition switch off with the retractable hardtop partially closed.
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Closing the retractable hardtop manually
a
b
c
d
40184011
e
f
g
h
i
40184012
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(a) Unlocking the trunk lid
Push the trunk lid opener switch to unlock the trunk lid. If the trunk lid opener does not operate properly, unlock the trunk lid in accordance with the following procedure.

▶ 1 Mat 2 Cover
- Lift up the mat in the lower box contained in the rear console box and remove the cover.

▶Loop of wire
- Pull the loop of wire to unlock the trunk lid.
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(b) Opening the trunk lid

Open the trunk lid fully.
(c) Setting up luggage links
INFORMATION 2 people are required for this work. They should stand on each side of the rear of the vehicle and work in unison.

►Loop of wire
- Pull out the green loops of wire from openings of the cover on both sides of the trunk to release the hinges.
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408A07b
▶ 1 Loop of wire 2 Front of luggage link
- While pulling out the loop of wire with one hand, put your other hand over the front side of the luggage link (where green painting is applied) and raise it gradually. The luggage links on both sides should be raised in unison.
CAUTION
- Take care not to pinch your hand in the luggage link.
- The luggage links should not be stopped raising until they are securely set up. If the trunk lid is lowered gradually, personal injury or damage to the vehicle could result.
NOTICE
Do not apply the force to the part other than green painting part to avoid the deformation of the panel.

CAUTION
Take care when lifting the trunk lid as the rear of the trunk lid comes around your head.
INFORMATION
Strength is required to set up the luggage links. Wear gloves or apply a piece of rag where your hands are put and exert the pressure gradually.
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(d) Raising the package tray

► 1 Main board 2 Slide board 3 Side board
- Put your hands under the slide board as shown and raise the package tray gradually at 30° to 45°.
NOTICE Do not apply force directly to the side board as it moves in accordance with the main board movement.

► 1 Cable 2 Joint
- Disconnect the joints of the cables at both ends under the package tray using your hand.
The joints are wrapped with tape. Move the joints up and down to disconnect them with tape. Disconnected joints should be kept away so as not to interfere the succeeding work.
CAUTION Take care not to injure your hands when disconnecting the joints.
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408A10b
▶ 1 Main board 2 Slide board 3 Side board 3. Raise the package tray gradually until it stops.
NOTICE Do not apply force directly to the side board as it moves in accordance with the main board movement.

408A11b 4. After raising it, push down the slide board as low as the main board.
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(e) Closing the roof panel partially

- Take out the Allen wrench located in the trunk.
NOTICE The use of shorter side of Allen wrench may damage the roof panel.

► 1 Roof stopper 2 Hook
-
Remove the 2 bolts on each side using the longer side of the Allen wrench.
-
After removing the 2 bolts, slide the roof stoppers on each side and take them off from the hooks.
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- Insert your hands at the lower part of the roof and lift the roof upward gradually. At this time, the person on the side of the vehicle should lift the front of the roof a little and then 2 people should lift it gradually.

- After the roof is lifted up to a certain point, 2 people lift it on the rear side of the vehicle in unison.
CAUTION Do not stop lifting until the rear window is perpendicular to the ground. If the roof is lowered gradually, personal injury or damage to the vehicle could result.
INFORMATION 2 people should lift the roof. Strength is required. Exert the pressure gradually.
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40BA15
- Stop lifting the roof panel when the rear window is perpendicular to the ground.
CAUTION Stop lifting in this position. Further closing of the roof will cause the interference with the package tray, resulting in the damage to the tray.
(f) Folding down the package tray
40BA16a
▶ 1 Main board 2 Slide board
With the slide board as low as the main board, fold down the main board rearward.
NOTICE Fold it down putting your hands as shown.
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(g) Closing the roof panel fully

► 1 Service hole cover 2 Drive gear shaft
- Remove the service hole cover from the roof head lining using a flat-bladed screwdriver or equivalent.

► 1 Drive gear shaft 2 Hook
- Insert the wrench tip into the drive gear shaft and turn the wrench about one turn counterclockwise as viewed from the bottom. Make sure the hook protrudes from the roof panel.
NOTICE Do not turn the wrench further after it rotates one turn and stops.
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3. Gradually close the roof panel, then the rear window.
CAUTION Take care not to catch your hands when closing the roof panel.
1 Guide hole 2 Guide pin
- Make sure the guide pins at the top of the roof panel are in the guide holes on the top of the windshield and push down in the vicinity of the line separating the roof panel and rear window.
INFORMATION 2 people are required to close the roof panel. They should stand on each side of the rear of the vehicle and work in unison.
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408A21a
-
Insert the wrench tip into the drive gear shaft in the roof head lining and turn it about one turn clockwise as viewed from the bottom.
-
From the inside, push in the vicinity of the line separating the roof panel and rear window to make sure the top is locked securely.
-
Install the service hole cover as installed previously.
NOTICE Do not turn the wrench further after it rotates one turn and stops.
(h) Closing the front of trunk lid
INFORMATION
- 2 people are required for this work. They should stand on each side of the rear of the vehicle and work in unison.
- Strength is required to lower the luggage links. Wear gloves or apply a piece of rag where your hands are put and exert the pressure gradually.
408A221
►Rear of luggage link
Put your hand over the rear side of the luggage link shown in the illustration and apply downward pressure gradually. After lowering it to its limit, push once to secure.
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(i) Closing the rear of trunk lid

Close the trunk lid as you do usually. Be sure to have the system checked by your Lexus dealer as soon as possible.
NOTICE Drive your vehicle at low speeds. High speed driving could cause the trunk lid to open.
Closing the quarter windows If the retractable hardtop does not close, the quarter windows can be closed electrically using the following operation.
- Turn the ignition switch on.
- Turn the trunk lid opener main switch in the glove box from the operative position to the inoperative position (in the cancelled position). See page 86.
- Push the “OPEN/CLOSE” switch on the “OPEN” side twice slowly within 10 seconds after step 2.
- Hold down the same switch on the “CLOSE” side once within 10 seconds after step 3. The quarter windows will close.
INFORMATION Operate the switch slowly. Pushing it quickly may not close the quarter windows.
CAUTION
- Before closing the quarter windows, first make sure it is safe to do so. Always make sure nobody places his/her head, hands or other parts of the body on the windows. If someone’s neck, head or hands get caught in the closing windows, it could result in serious injury. If any part of your body or something should be caught, release your hand from the switch immediately. The window operation will be stopped.
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- Never leave small children alone in the vehicle, especially with the ignition key still inserted. They could use the retractable hardtop switch and get trapped in the windows. Unattended children can be involved in serious accidents.
- When small children are in the vehicle, never let them use the switch.
IF YOU CANNOT SHIFT AUTOMATIC TRANSMISSION SELECTOR LEVER

If you cannot shift the selector lever, use the shift lock override button as follows:
1 Turn the ignition switch to "LOCK" or "ACC". Make sure the parking brake is applied. Pry up the cover with a flat-bladed screwdriver or equivalent.
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[2] Insert your finger, the screwdriver or equivalent into the hole to push down the shift lock override button. You can shift the selector lever while pushing the button.
For your safety, keep the brake pedal depressed.
Be sure to have the system checked by your Lexus dealer as soon as possible.
LEXUS LINK SYSTEM (U.S.A. ONLY)

The Lexus Link System is an in-vehicle communications service that provides you with enhanced safety, security and convenience. With an active subscription you can push the “SERVICES” button for operator assistance or in an emergency situation such as a vehicle accident (in which the airbag was activated), you will automatically be connected to the Lexus Link Call Center which will assist you and/or send help 24 hours a day, 7 days a week.
The Lexus Link System can also record your voice or your conversation with the Lexus Link Call Center Advisor.
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The Lexus Link System is a subscription-based service. To obtain any of the Lexus Link services you must have enrolled with the Lexus Link Call Center and have an active subscription. It is important to be aware that an active subscription is required to receive safety and security services.
To learn more about your subscription status or how to renew or extend your subscription, please push the “SERVICES” button and speak to the Lexus Link Advisor, or you may dial toll free 1-800-25 Lexus (Toll-Free) (1-800-255-3987) and select the option for Lexus Link. If you are not enrolled, you will hear the explanation about Lexus Link System. The actual message is shown on “Audible voice prompts” on page 279. If you push the “SERVICES” button again, the services enrollment call will be announced. To cancel the enrollment call, push the “SERVICES” button one more time.
NOTICE This system is only operational in GPS (Global Positioning System) and analog cellular coverage areas. Services may not be available in an area where the GPS and analog cellular phone signals cannot be received.

NOTICE Observe the following instructions, or reception by GPS antenna may be affected.
- Do not place luggage (especially metallic type) on the package tray.
- Do not apply window tint (especially a conductive or metallic tape) by yourself. Consult with your Lexus dealer if you need to add window tint.
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When the ignition is turned to the “ON” position, “The Lexus Link System is active” is announced to inform you that the system is on. If your Lexus Link subscription expires, you will hear “The Lexus Link System is not active. To activate your Lexus Link System, press the “SERVICES” button now”. To learn more about your subscription status or how to renew or extend your subscription, please push the “SERVICES” button to speak to a Lexus Link Advisor, or you may dial toll free 1–800–25 Lexus (Toll–Free) (1–800–255–3987) and select the option for Lexus Link. If problems are detected in the Lexus Link System, you will hear “A Lexus Link System error has been detected. Please contact your Lexus dealer.” If you hear this message, take your vehicle to your Lexus dealer.
In some cases, even if your subscription has expired, you may hear “The Lexus Link System is active”. This is due to the time delay required to process the deactivation of your Lexus Link System. During this period, when you push the “SERVICES” button, your call will be forwarded to enrollment. Once the deactivation process has been completed, you will hear “The Lexus Link System is not active”.
NOTICE The voice prompt messages are the primary means to let you know the status of your subscription. It is important to be aware that an active subscription is required to receive safety and security services. If these voice prompt messages are disabled and you desire to have them re-activated, contact your Lexus dealer.
When you push the “– VOL +” button on the “–” side immediately followed by the “PLAY” button, you can hear an explanation about the Lexus Link System. However, this function is not available when you are recording or hearing a playback. See “Audible voice prompts” on page 279 for a written version of this recorder message.
The basic subscriber service package is available free of charge for the first year.
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NOTICE
- Do not remove the Lexus Link fuse and wiring harness with the ignition on, or an emergency call will be placed to the Lexus Link Call Center.
- In the following cases, the buttons of the Lexus Link System may not be used. If this happens, have the system checked by your Lexus dealer.
- When the retractable hardtop is open and the buttons have been exposed to rain.
- When any liquid such as a drink in the cup holder is spilled on the buttons.
Automatic notifications
If an airbag deploys, an emergency signal is sent automatically to the Lexus Link Call Center. In your vehicle, the system announces “Placing an emergency call to Lexus Link Center.” In response to the signal, the Lexus Link Advisor will attempt to communicate with you first. If the Advisor cannot get any response from you, the Advisor will locate your vehicle through the GPS, call the nearest emergency services provider, describe the situation and your location. If necessary, the Advisor will transfer your call to the emergency services operator.
If the theft deterrent system on your vehicle is activated, the Lexus Link System on your vehicle will automatically call the Lexus Link Call Center. The Advisor will attempt to contact you to determine whether the alarm is valid.
If you report to the Lexus Link Call Center that your vehicle has been stolen, the Advisor will locate, track and provide location information to the appropriate law enforcement authority. To protect subscriber privacy, the Lexus Link Call Center will not provide the location of a vehicle to anyone other than a law enforcement authority.
If you accidentally activate the vehicle alarm, push the “UNLOCK” button on the wireless remote control key within 55 seconds after the alarm was set off, or insert the key into the door keyhole or ignition switch. The Lexus Link System will cancel the theft call.
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NOTICE
- Once the emergency button is pushed, an emergency call cannot be cancelled.
- This system is only operational in GPS and analog cellular coverage areas. Upon subscription expiration, all Lexus Link services (i.e. automatic notification, emergency call functions, service call functions, door locking/unlocking function) are deactivated.
Manual emergency calling

You can place an emergency call manually. Open the cover and push the emergency button. You will hear "Placing an emergency call to Lexus Link Center." Upon reception of your call, the Advisor will locate your vehicle and contact you to assess the situation. If necessary, the Advisor will alert the nearest emergency service provider. This emergency call should only be made in life-threatening situations.
If your vehicle is stolen, call the Lexus Link Call Center at 1-800-25-LEXUS (Toll-Free) (1-800-255-3987). The Center will locate, track and provide location information to the appropriate police authority. To protect subscriber privacy, the Lexus Link Call Center will not provide the location of a vehicle to anyone other than a law enforcement authority.
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NOTICE This system is only operational in GPS and analog cellular coverage areas. Upon subscription expiration, all Lexus Link services (i.e. automatic notification, emergency call functions, service call functions, door locking/unlocking function) are deactivated.
Other Services

When you push the “SERVICES” button, you will hear “Calling the Lexus Link Center”. When the Advisor receives your location and ID from the system, the Advisor provides you with the service. The services provided will depend on the level of service package selected.
For details about various services that are available, contact your Lexus dealer, or push the “SERVICES” button and speak to the Lexus Link Advisor, or you may dial toll free 1–800–25 Lexus (Toll–Free) (1–800–255–3987) and select the option for Lexus Link.
To cancel a services call, push the “SERVICES” button a second time. “Lexus Link call cancelled” will be announced.
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If any problem concerning the Lexus Link System occurs during driving, the system will announce “A Lexus Link System error has been detected. Please contact your Lexus dealer.” If you hear this message, take your vehicle to your Lexus dealer.
Lexus Link services may not be available if:
- The components or wire harnesses for the system are damaged;
- The Lexus Link Call Center is not operational;
- The antenna does not work properly due to vehicle damage;
- In a weak or non-analog cellular coverage area;
- In area where the GPS signal is weak or cannot be received;
- The Lexus Link subscription has expired.
NOTICE Upon subscription expiration, all Lexus Link services (i.e. automatic notification, emergency call functions, service call functions) are deactivated.
Door Locking/Unlocking by Lexus Link System
The Lexus Link System will allow your vehicle to be locked and unlocked remotely.
If you find that your vehicle has not been locked, call the Lexus Link Call Center 1-800-25-LEXUS (Toll-Free) (1-800-255-3987), the Lexus Link Advisor can assist in locking your vehicle.
In case you are locked out, call the Lexus Link Call Center 1-800-25 Lexus (Toll-Free) (1-800-255-3987), a Lexus Link Advisor can assist in unlocking your vehicle.
NOTICE You must provide the Lexus Link operator with your Lexus Link PIN (Personal Identification Number ) or personal security word, before they lock/unlock your vehicle. However, the Lexus Link System will not be able to lock or unlock your vehicle if it has been parked for 48 hours or more after the ignition is turned off. Upon subscription expiration, all Lexus Link services (i.e. automatic notification, emergency call functions, service call functions, door locking/unlocking function) are deactivated.
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Memo record

▶ 1 “REC” button 2 “PLAY” button 3 “– VOL +” button
During a service call, you can record a conversation with the Lexus Link Call Center Advisor. This function is very convenient for drivers so they do not have to take notes while driving.
“REC” button: Push this button to record information or a conversation with Lexus Link Call Center. To stop recording, push the button again. Up to 5 minutes of recording time is available.
When you push the “REC” button, all previous messages are deleted and the system begins recording your new message.
At the start of recording, “Recording” will be announced. At the end of recording, you will hear “Recording complete”. If there are only 15 seconds left for recording, two chimes sound. If the recording memory is full, “Recording time exceeded” will be announced and recording will be terminated.
If you push this button while you are hearing a playback of recording, it terminates the playback and recording will start. At this time, the previous recording will be erased.
“PLAY” button: Push this button to play the recorded conversation. “Playback Complete” is announced when the playback is complete. To stop the operation, push the button again. “Playback Cancelled” is announced. The volume has a total of seven positions/levels available.
“– VOL +” button: Push this button on either side to adjust the volume. When you change the volume, one chime sounds.
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