Really long story about quality and Service improvements in the UK..
( Not sure all these links will work, but good story )
Part 1:
Really long story about quality and Service improvements in the UK..
( Not sure all these links will work, but good story )
Part 1:
Why are there two almost identically named groups? This should have originally gone to auto not autos....
greek snipped-for-privacy@hotmail.com wrote:
Interesting article. I have been fortunate with my garage in west London. I think it's one of those that moved into brand-new premises a few years ago. No sales, just service. And the service team managers I have dealt with are impressive and do, indeed, have considerable discretion.
It is owned by MB, as are all dealers in London, Birmingham and Manchester.
BTW, the other NG with similar address has little on it (or did have when I last looked ages ago.)
DAS
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