Hello all,
I have a sad story to tell about the C240 that I used to own prowdly. I was driving on the west side highway by 95th street (NY City) when I ran into a puddle of water; I would estimate a few inches at most. Every other vehicule went though the same puddle and made it home, I didn't. After hitting the puddle, the car stalled and wouldn't start again. The lights and radio worked but the car would just not start. It wasn't even trying to start...
I had the car towed to Mercedes in Long Island City NY. They tell me that the engine is blown due to water entering into the engine. They said that this was my problem and it would NOT be covered under waranty. I than called my insurance company to proceed with a write off as the total bill came to over 10 000$.
I have been waiting 5 weeks now and I am not any closer to getting the car back. Apparently the parts are back ordered and will have to come from Germany, they won't arrive until December or January. Guess what? The insurance company only covers rental cars for the first
30 days from the date of the claim. I must now rent a car at 35$/day which is 1085$ /month. Even when I get the car back I will be scared to take it out in the rain! Allstate didn't make it easier as they decided to rebuiltHas anyone else had these issues with this car? The air intake is on the bottom of the bumper to maximise performance. However they neglected to use an Air Bypass valve to prevent water from entering into the engine. '
I have made repeated calls to Mercedes to no avail, I am just getting the run around saying the they will get the parts...
Any comments/suggestions??
Richard Disgruntled Mercedes Owner