I see reports of this too, but I have three recent MB cars (the oldest is
December 2004) and there have been no problems with any of them apart from
the C Class which had a damaged supercharger (damaged in the factory during
fitting) that had to be replaced under warranty.
I know that the surveys that are done in the UK tend to rely on people
reporting faults and I suspect that MB owners expect more and are likley to
be more disappointed when a fault occurs and therefore more likely to give a
I know that MB in the UK looked into the problems and found that a lot of
the disatisfaction was dea;er related with the big groups for whom MB was
just one franchise of many not giving as good customer service as the
smaller specialist dealers.
I think I have been lucky in this regard because although the dealer I use
is quite large and has a lot of branches they only sell luxury brands and
they do have quite high standards of customer care.
My A Class has done a high mileage and not been well looked after but it has
never had any faults. The SLK has been trouble free too.
I like the C Class a lot but the boot is too small so I am swapping it for
an E Class. Having so many cars means that none of them do a high mileage
and I never keep them long enough to need tyres or exhausts.
I have a 1983 240 Diesel that has about 90,000 miles on the odometer. The
only serious problem I have had with it was the water-polluted diesel fuel
sold in the US. I ordered that car from MBZ before it was built and I
specified everything simple and mechanical - manual windows, manual
sun-roof, etc. The simpler the car is and the less gimmicky, the more
reliable it will be.
According to Consumer Reports many MBZs are now below average in
reliability. I have heard comments that it mostly related to the untested
"gimmicks" that they are building into them.
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