They just hauled out a big stack of US $100 bills and started counting. Didn't hesitate for a second. And this wasn't a large branch, either, it was a storefront branch in a shopping mall.
Telus.net, eh? Check your bills carefully. Those crooks tried to say I owed them for services rendered after I had closed my account. The bill even said that the charges were for activity on a closed account! But heck, Bank of Montreal tried that stunt, too. Come to think of it, so did Alberta Health Care. One bank, one public utility, one government agency. By contrast, Canadian private businesses never gave me a moments' problem.