OK do I trust my dealer or my local repair shop?

Jul 26, 2008 5 Replies

Over the years I have been using this local repair shop that specialized in Japanese cars, I have been going there now for over ten years and they are pretty competitively priced and always friendly, and I am not car literate some when they asked me to do something I usually told them to go ahead and do it and never questioned it or checked that it has been done.



Occasionally I will take my car to the dealers because some services the local shop don't do, tires, body work etc...



Recently I got a coupon from the Nissan dealer with a $9.99 oil lube filter service special so I took it in. They told me in addition to the oil change I need a fuel induction service on my 2002 Nissan Altima because there are tons of carbon buildup and that would be $160. I told them to not do it and that I would wait. I later took the Altima to the local repair shop when I had to replace the engine mounts and I told them to check the fuel intake and if I needed a fuel induction service, they told me yes I need it and it would be $80 so I did it. That was three weeks ago.



Today the engine light is on and the local repair shop is closed due to family emergency so I took it to the dealer again. They told me it's the catalytic converter that is failing and it would be $900 to replace it OUCH!!! but they also told me I really need a fuel induction service as the there are too much carbon build up.



So if there are too much carbon build up and I had that service done by the local shop three weeks ago, then something is wrong. I don't know how to check for it myself, so how can I tell what is really going on? I hate to think I have been going to a shop for 10 years and been paying for services that may or may not have been faithfully carried out.


I would not totally trust either the dealer of the local shop. My first guess is that the local shop probably used seafoam to clean out the intake and enough of it got through to the oxygen sensor(s) to cause the trouble light to come on. Before you spring for a catalytic converter, check out the oxygen sensors. The downstream sensor serves no purpose other than monitoring the efficiency of the cat. If it gets contaminated, it can appear the converter is bad when it really is just the sensor.

Whether or not there is still enough build up (or ever was) to warrant (more) cleaning, I would get another opinion from a different source who isn't already committed to it.

Axiom of Auto Repair

1) The cost of a visit to a local repair shop is directly proportional to the payment on his 22' bass boat. 2) The cost of a visit to a dealer repair shop is directly proportional to the payment on his 45' cabin cruiser.

Steve

Forecast for Tuesday Fine and sunny day with moderate southerly winds.

Precis: Fine, sunny. City: Max 12

Chance of rainfall: 5%. Winds on Lake: Southerly 15-25 km/h.

John

Yes they both sound like they're giving you a line. What is the year and mileage of this car, I'm surprised at all the problems you've had.

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