Home Depot Exide 24F car battery warranty (2025 Update)

Dec 18, 2021 Last reply: 1 year ago 16 Replies

On the Home Depot web site is a 24F 750CCA Exide car battery.

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I bought it today but Home Depot didn't have any explanation of how the "3 years free warranty" works. There are Q&A's asking and the responses conflict. Worse, they're incomplete.



I called Home Depot at 1-800-466-3337 and they referred me right back to the useless Q&A (which conflicts, and who knows if it's correct because it's not run by Home Depot but by the Internet).



Googling, I found multiple Exide executives already went to jail for selling used Exide batteries as new Die Hard batteries at Sears in New Jersey, so now it's even more pertinent to obtain the warranty information (who knows if they're not still knowingly selling defective batteries as new).

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Have you ever brought an Exide battery back to Home Depot under warranty? What documentation do they require? (the date stamped on the battery is



09/23/19)

Is the 3 years pro-rated? If full (which it probably is), what happens if a new battery is more money?



Do you get a free battery (even if the new one costs more in a year than the old did today?)



Or do you pay the difference? How does Home Depot determine the battery is bad? Do they just take your word for it? Do they require a mechanic's signature?



NONE of the information I need for the warranty is on the Home Depot web site and when I called Home Depot they told me to ask on the web site (which puts me into a useless endless circle).


Bought a Die Hard at the local auto parts store a few months back. They have a 3 year free replacement . If it goes bad they are suppose to put in a new one for free for you. Not prorated like some used to be in the past.

Working my way through college I worked for Sears in the auto shop . One night a man came in with a bad battery when I checked it. He was all smiles for a while thinking he would get a new battery as he had the paper work and had 2 months to go. Found out about the prorating. Forgot the exect ammount he got off on a new battery,but it was less than a dollar. That was around 1970.

Maybe 40 years ago we bought a lifetime Penney's battery for our 1960 Dodge van which made many trips across the country. The battery eventually failed. Penney's by then had sold their auto parts business to Firestone. I had to go to Penney's customer service to get my warranty 'validated' or something before I could go to the Firestone store to get a new battery.

Firestone said they'd have to check the van's charging system before giving me a new battery. I pointed out the obvious and that there was NOTHING in the warranty requiring that. I got a new battery.

Maybe 10 years later the battery was dead. Back to Penney's and the Firestone store. They wanted to give me a new BETTER 3-year battery to replace my 'lifetime' battery. I said no. Then they wanted to take my warranty papers into the back room to make a copy. I said I'd be happy to make the copy for them while they watched. They gave up. I got a new battery.

We still have the van and I bet if I went back with the paperwork I'd get a new battery. Lifetime means lifetime. Penney's sold the warranty to Firestone, which is on the hook until they go belly-up.

Yes.

No.

Warranties on any expendable item like batteries or tires aren't going to give you any free stuff. This isn't the US government.

The language you're looking for is "free replacement within three years".

Your quote of "3 year free warranty" doesn't mean much except you'll have a warranty for three years and you don't have to pay annually to keep it in force. No wonder HD couldn't answer your question. The

*replacement terms* of a warranty are what is important.

Maybe the "warranty" you have for free is you get an exterior car wash and a chocolate chip cookie when you come in with a kaput battery within three years of purchase...but have to pay the then-current full price if you want a new one from them.

You get the car wash and the cookie nio matter what you decide ;-)

It's all in the fine print as they say. However the Product Overview on the referenced page explicitly says '3-year free replacement'.

Doesn't the word "Home" in Home Depot mean anything to anybody?

Is it really that difficult to Google "exide battery dealer near me" ?!

You don't go to an auto parts store to buy hardware, so why in the actual f*ck would anyone go to a hardware store to buy motor vehicle parts?

fos snipped-for-privacy@sdf.org wrote

I buy anything where it is cheapest and most convenient for me.

Haha, I read about a woman who had the same car for DECADES, and had one of those life-time Penney's batteries. She really got a good deal... they had to keep honoring it and giving her new batteries.

Never give that '60 Dodge van up, how cool! If you do, shoot me an e-mail first, I'd love to get my hands on one of those. Especially if it has a straight 6 and 3 on the tree. Those are indestructible.

Better off going to a distributor and getting a new "blem"(ished) battery without a warranty than buying who knows what the f*ck you're getting at a hardware store then chasing ghosts for a warranty if needed.

What, I have a twin? Slick! For a while all the businesses that sold batteries gave lifetime warranties. Pep Boys is still in business nearby, but Sears is going belly-up along with K-Mart. If I need a new battery for my Corolla I'll probably go to Costco.

V8, auto. One of us may be buried in it.

I remember those days. that's when i figured you were renting a batttery, not buying one. I didn't know they had changed, and my Autozone battery seems to be giving me trouble after only a year, but I haven't done a proper check.

This is my favorite Sears story. My brother bought a new car with a

2-year warranty, a 1965 model, and it gave him constant problems. The dealer says he replaced the battery, alternator and starter, or maybe it was regulator 2 times each. And still the car wouldn't start sometimes, inconveniencing my brother tremendoously.

He lent me the car when he went to Viet Nam, and I concluded from some test that it needed a new battery. I took it to Sears which is really big in Chicago, and the mechanic said, Do you want our free 435-point multicheck, and I said, No, I just want a battery. And he said again, It's free. Not wanting to be a wet blanket or an ingrate I said Yes, and he found the problem in under 10 minutes that the dealer hadn't found in

2 years! I was very impressed.

(I think I did still need a battery, fwiw.)

The problem was a dirty connection where the battery cable connects to the starter solenoid on a GM car. Just had to be cleaned. But it reappeared whenever I forgot and left the lights on. The first time I took it apart and cleaned it but after that I learned to just twist it on the solenoid bolt and the car was good again. I could even do it wearing decent clothes and only get my hand dirty.

Do you konw why this was? Did they use the wrong material in the battery cable end? or the solenoid stud? Is this a GM problem?

This would explain why you are so concerned about warranties.

--scott

Scott Dorsey snipped-for-privacy@panix.com wrote

I'm not at all concerned about warranties.

Because they sell batteries there ffs! Don't be a DIK! Tractor supply sells batteries to Jackwad.

-- For full context, visit

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Thanks for mentioning that, 2 years later. Very helpful. Have you ever thought of a reading comprehension course?

I was looking for the same questions! I think I’ll just pay $10 more and be worry-free at Walmart if I need replacement within 3 years! 👍🏻

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