My recent experience with Toyota shows that from the top to the
the company has lost the zeal for quality which has made it famous.
I bought a brand new 2007 Camry; this car is positioned as a upscale
sedan, yet it comes with a design
defect such that there is a continuous periodic snapping noise from
the console area.
If you are playing a CD, it sounds like a scratch on the CD; if you
are trying to enjoy the quiet
smooth ride, it is as annoying as a dripping tap.
Toyota agree that the noise is there in all Camrys of that year, but
to them it is acceptable and normal.
I have escalated this from the shop floor, through the dealer
management and all
the way up to the management review committee at Toyota corporate.
The end result? Toyota don't care, and it is my problem if I cant
upscale sedan because of a design defect.
The company has gone from obsession with quality to arrogance.
Buyers of Toyota, and especially Camrys, beware.
You are no longer getting what you used to get from this company.