Hi All,
I have 900 miles on my new Jetta and noticed that "oil" was leaking from around the engine. I took the car to the VW service center immediately. They have had it now for a week and finally are telling me that it is the axle seal that has to be replaced. They indicated it wasn't installed properly at the manufacturer.
Has anyone else had this problem? Is this normal for new VW's? This is my first VW after having an Accord for years. I'm getting very nervous.
Thanks, John
NO & No! Sounds like you just had some bad luck! That's what warranty is for.
I would examine closely the lemon law in your state and would try to take advantage of it (good will VW replacement ? They don't want to have another lemon title on their hands) You may not want to own a vehicle which had serious engine work done outside of the factory that early in the vehicle life. There is a good chance something else was done improperly on that engine... and however good the dealer is their work will never match the factory convenience of access, clean conditions and precision.
yeah it continues to spiral downhill... now they can't find the part locally ... I have printed the lemon law out and am following everything to a "t". Thanks for your help and insight, I really needed someone to confirm my suspicions. I'll keep the thread posted. thanks again. Funny.. my salesman's name was Alex, you wouldn't happen to be in NC would you? :-)
Has the vehicle returned to the dealer more than 3 times for the same repair? Is this the first occurance for the issue? Well, if it is...lemon law ain't gonna do ANYTHING! Your New Car Warranty is designed to cover you for this sort of thing....s*it happens...get over it.
Most states have a clause in the lemon law regarding how many days a vehicle can spend in the shop in the first year and so many miles. Any way... the original poster should just keep all records as far as timing etc. I bet the VW will buy the car back rather than lemon it. One generally doesn't want this kind of s*it on a car with 900 miles.
finally got my car back yesterday and didn't realize how much I've missed it considering it's been well over a week. Regardless, the NC lemon law allows for 20 business days for the same item in the first
12 months, so I'm over half way for this "offense". I'll keep my eye out for any additional leaking and hope for the best. It's a tight ass little car whose 6 just purrs and I truely love it. Thanks for all your help, will be in touch if the car decides not to co-operate. John.
I wouldn't worry to much about it... I can understand that having this happens sucks, but I wouldn't be getting worked up over it. First off, the tranny and engine are not built by the same guy... and in some cases, not even in the same country, so for something rare like this to happen to the tranny is just that... something rare that has happened.
Since this is a very rare thing to happen (I've never seen this happen to any new VW in the last 3.89 years), why would the part dept keep it in stock. Oil filters are kept in stock, brake pads are kept in stock, batteries are kept in stock, heck, window regulator repair kits are kept in stock (but your car won't need them)... drive flange seals are not due to the low demand for them.
John wrote:
It doesn't sound like a lemon. Just a small mfgr defect...not a big deal...all new cars have bugs.
Enjoy not having a cookie cutter Japanese car.
Heheh!!!! Are you in for a "Shock and Awww darn it" experience. Tip of the iceberg Mr. Ex-Honda owner. Do you have any automotive handtools yet? They make good Christmas gifts. The labor rate and time isn't going to get any cheaper in the next 5 years.
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