About 3 months ago I noticed what seemed to be "abnormal" wearing of the bottom cushion and bottom-side bolsters on the driver's side seat of my 02' GTi. I reported it to the dealer, who told me that they couldn't do anything with it, and that it would need to be examined by the Volkswagen rep. During the time I had to wait to see the guy, I had 2 other "normal" people and 2 service advisors at 2 different VW dealers look at the seat. All of them agreed that the wear was abnormal, as did a sales-person and my dealer's service manager who saw the car today. This morning I went to the VW dealer to (finally) have my apointment with the rep. and he claimed (while the amazed service manager stood right next to him) that the wear is the result of "the clothes I wear". I pointed out to him that blue-jeans and t-shirts are my normal clothes, and asked how it is they were having such a bad-effect (the seat material is fraying fairly badly) and then paraded him around the lot looking at used Golfs and Jettas (some of which had more than double the mileage my car has, most of them were at least 2-years older than my car), none of which had wear like my seat. Still, he claims I'm doing something different to make the seat wear that way...apparently my ass is eating the seat, unbeknownest to the rest of my body. I've called corporate and lodged a complaint, asking that they do something to rectify the situation, and they want 3 weeks to submit paperwork and review the case before giving me a response. This is simply compounding the fact that a sensor in my driver's side door stopped working a few weeks ago, and that the center console in my car broke (seemingly of it's own free will) and the dealer tells me it's not covered under warranty, so I'll have to pay for it. Did I mention that the little VW emblem fell off my key fob and they won't even glue a new one on there? I've gotta pay like $60 for a new key if I want one that's still "complete". All this, and the WRX I test drove 3 days before buying my car is out roaming around somewhere, as are the RSX Type S, Prelude SH, Celica GT-S and 328i Convertible I test drove. And I'm thinking...they probably didn't have these problems. BTW, they're asking like $27,000 for the 2 new Jetta GLis they've got on the lot. For $27k I can see other things in the driveway.
- posted
19 years ago