Hello, I had my vehicle at the dealers after I lost oil pressure. They said that the front cam chain guide assembly was broken due to lack of lube through timing chain guides. Also I would need a new engine. I found out that there is a service bulletin for my vehicle regarding the front cam chain guide assembly. There is an additional coverage for 7 years or 100,000 miles. My vehicle has less than 100,000 miles.On the service bulletin it states: Some vehicles may have the cassettes that are broken into pieces small enough to cause potential problems with the oil pickup and lubrication system. The dealer does not know if Ford will cover the cost of a new engine. He told me to bring in my maintenance log and all receipts. I guess they want to see if the problem was caused by driver neglect. I told him that I purchased the vehicle in 2000 and the owner kept the receipts for tax purposes. I contacted the previous owner and he doesn't have the receipts anymore but he did give the name of the dealer he had his vehicle serviced. I will pass that info to my dealer. Who keeps receipts of oil they buy when they change their oil? I am by no means a mechanic but I feel my engine problem was caused by a faulty cam chain guide assembly. Does anyone have any opinions on my situation, do you think that the extended warranty should cover the cost of a new engine? If Ford does not cover the cost, is there anyway I could change their minds?
Thanks John