Firstly the electrolyte level in the battery is very low. I was under the impression that these MF batteries could not be topped up, but the guy from Lucas says that I should have prised the top off and topped up the cells as required. What is the point of calling it a "maintenance free" battery then? He reckons that even these batteries need topping up, only "sealed" batteries do not. If this is the case then I don't see any difference between MF battreies and normal/old-fashioned cheap ones. The battery had no instructions on topping up with it and to be honest I'd never tried to get the top off; but I imagine I could well have cracked the case by prising if it was, as I thought, a sealed unit.
Also, the guy from Lucas is saying that it is not their fault that the battery has lost electrolyte. It hasn't got a crack in the case so he's saying that either I've tipped it out or the alternator is overcharging and boiling off the electrolyte, neither of which is true. (Voltage is 13.7 with engine running at any speed).
Has anyone else had experiance of topping-up so called MF batteries? It seems a lot of car battery guarentees are almost impossible to claim on!