I just had an MOT on a second K10 I have, well it failed but only on one thing, which I shall take parts of the March. However AFTER the test I enquire about a retest, for which I'm told will cost me another £40.75 for the second test - that is unlike another place I know of - the retest is not free!! Before you ask why I went here its local and was recommended to me.
So now I'm pretty peed off by this, as I have never come across this before and it seems to be a money grabbing exercise for which they are, if they wanted allowed to do.
After hearing this I thought about it for a bit and replied that well if thats the case I shall have my retest done elsewhere which IF it should fail a 2nd time I know I wont be turned over for a 3rd test. The garage owner replied that well if you do that work it wont fail anyway, so I said but thats not the point IF it did I'm not willing to pay for a 3rd MOT. The guy tried to convince me that it would not fail if I did that but said its your choice, and I said yet - quite right, so thats what I will do. I then left.
So their service was fine, I dont have any problem with what it failed on but I'm not impressed at all they jump on my the retest will cost as much as the first. So quite simply I shall take my business else where, to someone who doesnt, and recommend anyone local does the same.
It wont mean anything to anyone here but if your interested, this is Parkers Garages in Warlingham, Surrey (the one on the Green). I recommend unless you want to pay £40.75 for a MOT test and again if it fails for a RETEST you go ELSEWHERE.
After the test I was informed that it is their policy to charge the full amount and do a full retest on all cars that fail.
So Parkers of Warlingham. I hope this gets back to you, you will NOT be getting any business from me.
Ed