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MOT test time - Parkers, Walingham, Surrey - NOT IMPRESSED

I just had an MOT on a second K10 I have, well it failed but only on one thing, which I shall take parts of the March. However AFTER the test I enquire about a retest, for which I'm told will cost me another £40.75 for the second test - that is unlike another place I know of - the retest is not free!! Before you ask why I went here its local and was recommended to me.

So now I'm pretty peed off by this, as I have never come across this before and it seems to be a money grabbing exercise for which they are, if they wanted allowed to do.

After hearing this I thought about it for a bit and replied that well if thats the case I shall have my retest done elsewhere which IF it should fail a 2nd time I know I wont be turned over for a 3rd test. The garage owner replied that well if you do that work it wont fail anyway, so I said but thats not the point IF it did I'm not willing to pay for a 3rd MOT. The guy tried to convince me that it would not fail if I did that but said its your choice, and I said yet - quite right, so thats what I will do. I then left.

So their service was fine, I dont have any problem with what it failed on but I'm not impressed at all they jump on my the retest will cost as much as the first. So quite simply I shall take my business else where, to someone who doesnt, and recommend anyone local does the same.

It wont mean anything to anyone here but if your interested, this is Parkers Garages in Warlingham, Surrey (the one on the Green). I recommend unless you want to pay £40.75 for a MOT test and again if it fails for a RETEST you go ELSEWHERE.

After the test I was informed that it is their policy to charge the full amount and do a full retest on all cars that fail.

So Parkers of Warlingham. I hope this gets back to you, you will NOT be getting any business from me.

Ed

Reply to
Ed
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Bloody hell. My local MOT place are Pukka. You stay in the car while its on the ramps etc. and just flash lights, indicate etc. as requested. Their always very gentle with the cars and generaly seem interested in what their doing ("F'king 'ell Bob seen the brakes on this"). £30quid and I've never been charged for re-tests. Plus bits like headlight aim etc. they'll do for free (or just advise if its me, same with most things).

I suppose this may be because they couldn't give a s**te about doing rectification work and purely do MOT's, bout 20 a day IIRC.

Matt

Reply to
**-**

"Ed" wrote

That much for an MOT test? What a rip off! The price set by the Ministry is only about £37 and that is supposed to include a free re-test if the vehicle is left at the MOT station for repairs.

However if you are taking the car away for repairs, I think they might be entitled to charge for a retest. However, many MOT stations will let you retest for free if you return within a set period (varies from 24 hours to a working week)

The place I use charges a tenner for pre-catalyst cars, £23 for catalyst cars and diesels and charges for retest even if you leave the car with them to do the work (but they are charging well below the Ministry's price). I've found them to be fair and quite cheap for doing the repairs, although I got my old Escord MOT repairs done at a garage adjoining a scrap yard, instructing them to only use parts from the scrappy, and managed to halve the bill to pass the MOT this way.

Reply to
Fishman19

In article , "Fishman19" spouted forth into uk.rec.cars.modifications...

Yep, I paid £37.50 for the garage that failed the Saab. The legal line is free retest within a week (ISTR) if the repairs are done by the testing garage. Then all the previous stuff passes, and only the repaired stuff is tested.

Yep, although the place that did mine gave me one week for a retest if I did the work, otherwise there was a retest fee, although they did almost a full test when they retested.

Reply to
MeatballTurbo

No it isn't, it's 40.75.

Which is not what the OP was talking about.

John

Reply to
John Greystrong

It can't fail on the retest, because they only retest the bits that fail (infact, they don't test them at all - they simply fix them). They won't retest it until they've fixed the bits.

There is no "retest" as such - you pay your £40 and give em the car. If it fails, they fix the failre things, and you pay for the parts and labour.

This is all assuming you leave the car at the garage. Obviously if you take it away after it fails, then they're starting from scratch when you bring it back - so they're quite entitled to charge you another £40 !

Reply to
Nom

Yep.

Reply to
Nom

In my experience, they just check that the point on which it failed has been rectified - they don't do a full test, so it does seem a little churlish to charge a full test fee, although I don't doubt that they are legally entitled to.

Reply to
Andrew Kirby

Agreed - the point being that if he left the car with them to fix (which is where they make their profit) then they would have waived the retest fee.

IIRC, the profit for the garage made on the £40 MOT test is approximately zero ?

Reply to
Nom

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