2004 silver durango paint rust issue

I have a 2004 silver durango and have had the following problem ever since I got it. A week or so after I got it I noticed a couple of tiny dust spots/speckles. When touching it it would feel a little rough and it would come off so I didn't pay much attention to it.

A few weeks later there were more and as time went by they increased considerably. So,I take it to the dealer and they buffed it or whatever they called it and it got worse. So I take it a second time and the same thing happens.

Long story short,I took it to them a total of 4 times and they couldn't fix it.Right now the car looks not like a brand new car.

After the 4th time I decided to pursue the issue legally..I ended up going to a hearing with the Attorney General's office and a representative/lawyer from Chrysler and they told me that since it's not a safety problem that can cause injury and that it doesn't affect in any way the drivability of the car they won't do anything about it..They told me that I should give them a chance to fix it,eventhough they had already tried 4times.

I really thought that I was the only one but along the way I have met with people that have different colored Magnums and Durangos that have the same problem but they were just starting with the repair procedures.

Is there anyone out there that is having any similar problems with the paint on their 2004 or newer Dodge car or truck?

Reply to
tsifox
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A "very poor" product isn't worth complaining about?

Reply to
Advocate

Of course the previous four times they (Chrysler) didn't try to fix the defect; the dealership was attempting to quiet your complaint. The fact that the paint doesn't effect the driveability of your vehicle has nothing to do with the issue. Your Attorney General should be ashamed. In the mid to late

80's General Motors was recalling and repainting most of their automobiles...remember seeing their cars and trucks that had the paint peeling off in sheets? That didn't effect drivability, and you can bet that General Motors didn't voluntarily repaint five model years of vehicles. Some states Attorney General had to take GM by the balls and force them to stand behind their defective workmanship.

The only way to fix your vehicle is to take the paint down to the bare metal, correctly prime the metal then paint. If Chrysler agreed to "fix" your car, then that's what you have comming.

Good luck.

Reply to
Advocate

I have a dark blue 2004 Durango. It chips way too easy but not really enough to worry about. Look up your states lemon laws. Most states do not seperate problems as being safety issue or non-safety issue.

Reply to
miles

Black paint dull? Try using a good old fashioned paste wax. Do a small section at a time. While the wax is wet sprinkle it with corn starch. Wait for it to dry completely then sprinkle on another dusting of corn starch. After you buff it out with a clean dry towel the finish will look much deeper. This will make a dusty mess so I recommend starting on the roof and working down.

Reply to
Nosey

Are you sure its coming through the paint and not just adhering to the paint? I had a 98 Dak with what I thought was the same problem. Turned out to be tiny metal fragments either coming off the front rotors or off the front pads. Once they stuck to the paint they started to rust and it looked very much like body rust. I'm talking flecks smaller than a grain of sand.

Reply to
Rob

It is definitely coming up through the paint because it happens everywhere on the car.

Reply to
led

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