I just can't understand Ford Dealers and the way these guys do business. Ive taken my Ford Explorer XLT 1994 into several dealers, thinking they would provide the best service for a start up problem I was having... engine was cranking over, but for some reason wouldn't start up.... I would fix the problem by begging people to jump start my car in parking lots and such.... I took the SUV into 3 seperate ford dealers, one told me I had an excessive positive on one of the wires, and sent me home in about 15 mins with some new grease on my battery connection points.... days later problem comes back, so I take it back and they tell me that its a-ok, and the service dude is giving me stupid looks, like Im imagining things? Where's the customer service and understanding... to make a long story short, by the time I reached the 3rd dealer, I had my battery replaced, my wires replaced, and the 3rd dealer's telling me that it;s probably some type of crank sensor I need replacing for 250 bucks!!!
Luckily, I ran into a buddy who took a look, and told me that its best to locate the problem one step at a time, rather than taking it to unscrupulous Ford Dealers who haphazardly locate things and attempt to fix them oon a basic 'whim.' I guess Ford Dealers don't give a &$%# about nothing, cause I know for a fact manufacturers and dealers like Honda make sure the problem is diagnosed, locate it and fix it, moving from one possible problem to the next, until the problem is discovered.... fast and effectively....they'll refund your money or add it to the cost of the real problem if it wasn't the initial diagnosis that worked out.... Ford just charges you, even if they've made the mistake.... its like going to a doctor, who rips out your kidneys, says sorry about the misdiagnosis, and now we gotta rip out your heart, while you sit their with the bills.
These FOrd dummies just tow you around the yard, make you spend needless cash, until the problem is finally found on a whim.... IM pissed and I got screwed and I advise everyone who owns a ford to watch out cause they're worse than the 50 dollar garage down the road.
Problem? my battery wasn't grounding out correctly... buddy scrapped some of the rust off my ground wire, and ever since its cranking over wonderfully......
Not that Im saying that this was the source to the problem, but this experience tells me that Ford compared to other car dealers that I deal with (Own a honda) is crap service. 3 for 3