Take it back to the dealer.
If the dealer won't do anything, request to speak to the factoy rep.
Also, look up your rights under the lemon laws in your state.
If they don't fix it right, insist on a new Escape. If you don't get the sun
roof fixed properly and it gets stuck in the open position, you are in
Check the mountong screws from the brackets to the slides- 3 out of 4 on my
2002 were loose (one of the 3 was actually stripped, the other two were
finger tight). It was jerky, also. I don't use mine all that much, but I
noticed one evening when the sun was shining across the top that the sun
roof looked sunk in around the back edge. That's when I found the loose
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