There seems to have been some discussion here about "Silent warranties" and whether they exist at all. To quote Mike Hunt:
"There is not such thing as a silent warranty repair."
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Mike is obviously not a fan of blueoval news. For all you Ford fans out there, here is the info and some links:
Definition of silent recall: Not sent out in the mail to registered owners. Not widely disseminated in the media.
But if you know about it or ask for the specific repair with a eligible vehicle, you could get it. Or, if you car is in for other service, it may get done then. Blueoval news posts these all the time. Are you staying there full of it Mike?
Here is a few examples for you:
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since you have a mustang, this one might prove interesting:
Not a recall. The policy has been and most likely always will be, form just about any manufacturer you might have a bone to pick with. If it's in warranty will be taken care of. If it's out of warranty, and all manufactures do this to some degree, will take care of the "problem".
This is a Navistar engine, not really a Ford problem, except that Ford sells the engine in it's trucks. Ford does not even do the warranty, a dealership has to fill out the correct warranty paper work to be reimbursed from Navistar. All the rest of these "slient recalls" most likely have TSB's issued.
In a previous thread, Mike Hunt said they did not exist. All of this info was off of blue oval news. A site i would consider a good source for ford information. Both good and bad. If ford is doing something bad, they dig the dirt and let it be known. (There is a great link there on the new Ford Cobra motor there that is fly by wire with pictures)
Am i Ford bashing? No. Why the post? To prove a point. You may not be getting all your entitled to get unless you stay on top of things.
The thing the fires my ass is many of these things cover cars that are STILL in warranty. But no recalls are sent out. I understand a TSB. Its a know issue, but NOT a recall, and NOT free. These "special programs" are outside the normal loop. As Blueoval puts it "don't ask, don't tell". How do you explain that?
Say i am the proud owner of a Crown Vic. And i have a impending axle issue that will cost me big bucks later when its out of warranty
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If its a covered "Free" repair, why is it NOT a general recall? Or at least a notification of what to watch for?
Or my car is bottoming out because of defective coil springs
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should it be a silent secret? Or a bad timing chain tensioner.
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I ask again, why a Silent recall? Why no general notification? So i ignore that little noise until my 4.6 grenades out of warranty. Because i had NO clue on what to look for.
If i were a newer Ford owner, i would sure want to know.
And yes, i have been around the block with Ford before on another recall issue. The infamous taurus subframe recall. I got the brush off from them initially. I complained to the NHTSA. Low and behold, it did eventually develop into a general recall. But not before it could have killed my family. Luckily, it did not. Hopefully, maybe it DID save some lives when it was a real recall.
What's my whole point? Hold manufacturers (and FORD) accountable for there products and policies. If my grandma has a problem with her Crown Vic, she should not have to be a computer and internet genius to find out she may be entitled to free repairs. Or what parts of the car she should be paying extra attention to for potential failure.
New cars cost too much to not get all you may be entitled to.
I realize Tom there are special good will deals ford or a dealer can make on a given circumstance. And many of these silent recalls are for cars still in warranty. I did not make this stuff up. Blueoval news calls these "secret warranties" and the site is basically run and supplied by current and ex ford people. Is blueoval news not correct? And why do they suggest calling Pat Hoyle at 313-248-8336 at Ford World headquarters for further information? and they say the following:
"CHALLENGE: Should Ford Motor Company dispute this report - either someone from BlueOvalNews or FlatRateTech will be more than happy to engage in a three way telephone conference."
Are you saying blueovel news is NOT correct? Is flatrate tech not a legitimate organization? I have always found there information invaluable in the past.
I don't expect Ford to send me a notice on ever service bulletin that may get issued on my vehicle. But i think these issues go beyond that.
Because it is a known fact when people in high places such as corporate head quarters receive a lot of negative phone calls or mail things change. Remember Coke's reformulated Coke?
Correct about what?
I'm not sure.
The TSB's main function is not to alert you of a problem, so it will not happen, it is a tool that can be used when the vehicle is brought to the dealership as an aid for diagnosis. It is up to you to have the vehicle looked at or repaired at a dealership in or not in warranty. The same goes for broad cast messages. When there is a safety issue or a problem that is large enough in numbers, there is a program ( voluntary recall ) or a government required recall. Put your self in a business that puts out the amount of product that a company like Ford, GM or Honda puts out. Less than one percent of the product has a problem, are you going to issue a recall? I don't think so. What might you do? TSB's if the Problem is large enough in numbers to justify the cost of writing and publishing the TSB. If the number is low, issue a net-work based broad cast bulletin. It is for product that is is in warranty.
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